![]() Newly purchased Steinberg software always comes with an Activation Code - online by email or inside the product box. Please describe the issue as detailed as possible and, if applicable, name the Activation Code you've tried to use.Īn unused Activation Code is equal to a not yet used software license. If you cannot solve an activation or license problem, please refer to our support team via the Contact page. USB-eLicenser help/FAQ | Soft-eLicenser help/FAQ If you experience difficulties during the activation, you will find helpful information in these knowledge base articles: In this way, a license can be made portable and also be made usable on computers without internet access. Licenses that already have been stored in a Soft-eLicenser still can be transferred to a USB-eLicenser. If you have further unused Activation Codes, simply repeat the steps accordingly.ĭuring the activation, licenses that are usually stored in a Soft-eLicenser on a hard disk can alternatively be stored on a connected USB-eLicenser. As soon as the license has been downloaded, it will appear in the right column of the eLicenser Control Center under 'Licenses'.Click on and finally on to complete activation.The Activation Code must not have been used before. Of course, you can also copy and paste the code into the input field. If the required USB-eLicenser or Soft-eLicenser is displayed, click on the green button at the upper left of the eLicenser Control Center.If the Soft-eLicenser appears to be missing, please click here. If your software does not ask for an USB-eLicenser, the license will be stored in the Soft-eLicenser which will be represented by a hard disk symbol on the left side under 'eLicensers'. If the USB-eLicenser appears to be missing, please click here. In case your software requires an USB-eLicenser or if you want to use one, make sure the USB-eLicenser is connected and displayed by the eLicenser Control Center. USB-eLicenser and Soft-eLicenser in the eLicenser Control Center Apply the 'Maintenance & Online Synchronisation' by clicking on 'Perform Maintenance Tasks' (or click on the 'Maintenance' button at the top right if not shown).You will find it under 'Program Files' (Windows) or 'Applications' (Mac OS X). ![]() Some installers allow for including updates during the installation.
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